Cisco Service Provider


Maintaining Cisco Service Provider VPN’s and MPLS Networks

Duration: 5 Days

Who should attend:

The primary audience for this course is as follows:

  • Service provider network operations organizations, specifically mid to upper level network operations personnel like Tier II and Tier II support
  • Generally service provider customers or partners maintaining service provider IP NGN network infrastructures
  • Customers pursing Cisco Professional level certifications for their career growth
  • Personnel from mid or large enterprise networks that institute service provider or sometimes known as carrier class type operations
  • General service provider Partners like Build-Operate-Transfer partners, service provider outsource partners, manage services channel partners
  • Cisco service provider Engineers, Cisco Technical Assistance Center Engineers, Cisco Remote Operations Services personnel
An individual course planning is possible for this kind of course. If you would like to know more about this course please either call us on +971 4 42 89 440 or send an email to
Related Certifications

This course is part of the Cisco Certified Network Professional Service Provider Operations certification.

  • The knowledge and skills you must have before attending this course are as follows:
  • Describe service provider operations, functions, models, and processes
  • Demonstrate IP next-generation networking operations associate-level knowledge
  • Execute basic Cisco IOS Software and Cisco IOS XR Software configuration and monitoring commands
  • Demonstrate service provider change management procedures
  • Demonstrate service provider configuration management procedures
  • Demonstrate IP next-generation networking troubleshooting skills within a service provider core network
  • Appraise and optimize performance in the service provider IP next-generation networking core and aggregation network components
  • Compare and contrast interior gateway protocols (IGPs) and exterior gateway protocols (EGPs)
  • Describe the fundamentals and basic operation of Open Shortest Path First (OSPF) and Intermediate System-to-Intermediate System (IS-IS) link-state protocols
  • Describe the fundamentals and basic operation of Border Gateway Protocol (BGP)
  • The following training is recommended in preparing for this course:
    • Supporting Cisco Services Provider IP NGN Operations (SSPO)
    • Operational Foundations for Cisco Service Provider Core Networks (OFCN)
  • You will also benefit from reinforcing familiarity with IGP and BGP protocols by taking the Maintaining Cisco Service Provider Routing Protocols (MSPRP) course before attending the MSPVM course.
Course Content

The Maintaining Cisco Service Provider VPNs and MPLS Networks (MSPVM) course is a five-day instructor-led training (ILT) course intended to help prepare you to pass the Cisco CCNP® Service Provider Operations certification exams. This course and certification will also prepare and validate your proficiency in monitoring and troubleshooting Multiprotocol Label Switching (MPLS)-based services in the service provider next-generation network.
This course is designed to provide you with the knowledge that is needed to provide support in a service provider environment for services that are based on MPLS. These services include Cisco MPLS Traffic Engineering (Cisco MPLS TE), Layer 3 and Layer 2 MPLS virtual private networks (VPNs). The course also focuses on the monitoring and troubleshooting of these technologies in service provider environments using Cisco IOS Software or Cisco IOS XR Software.

Course Objectives

Upon completing this course, you will be able to:

  • Identify the typical MPLS requirements in service provider networks; list the MPLS-based solutions; and describe the change, performance, and fault management procedures for these solutions
  • Perform changes in the configuration, based on designs and implementation templates as well as Information Technology Infrastructure Library® (ITIL)-based change management processes and procedures
  • Gather and interpret performance statistics for routing protocols using various tools such as show commands and Simple Network Management Protocol (SNMP)-based monitoring tools
  • Perform fault management for MPLS and associated services using various tools such as show commands and monitoring tools
Course Outline

The course contains the following components:

Module 1: Understanding Service Provider VPN Operation Processes
Module 2: Change Management for MPLS and MPLS VPNs
Module 3: Performance Management for MPLS and MPLS VPNs
Module 4: Fault Management for MPLS and MPLS VPNs

Further information

If you would like to know more about this course please contact us