Cisco Service Provider


Operational Foundations for Cisco Service Provider Core Networks

Duration: 5 Days

Who should attend:

  • Cisco Build-Operate-Transfer (BOT) partners focused on service provider NGN networks, specific to the Tier 2 network operations personnel
    Service provider network operations organizations, specific to Tier 2 network operations personnel
  • Cisco engineers motivated to pursue Cisco certifications focused on service provider NGN operations
  • All service provider operations customers, partners supporting service provider NGN environments, and internal Cisco engineers who wish to pursue Cisco professional- or expert-level service provider operations certifications
An individual course planning is possible for this kind of course. If you would like to know more about this course please either call us on +971 4 42 89 440 or send an email to
Related Certifications

This course is part of the Cisco Certified Network Professional Service Provider Operations certification.

  • The recommended knowledge and skills you should have for the best learning outcome include:
  • IP networking fundamentals; those topics supported by the Cisco Interconnecting Cisco Network Devices Part 1, Version 2.0 (ICND1) course
  • Operations process knowledge, represented by Enhanced Telecom Operations Map (eTOM) or Information Technology Infrastructure Library (ITIL) training or recommendations
  • Troubleshooting methodology knowledge or experience as applied to IP network environments
  • UNIX or Linux operational system experience or general familiarity
  • Cisco SSPO course
Course Content

The Operational Foundations for Cisco Service Provider Core Networks (OFCN) v1.0 course is a five-day instructor--led training (ILT) course, intended to help prepare you to pass the Cisco CCNP SP Operations certification exams. This course will provide a sound service provider network operations foundation for additional courses and certification exams at the professional level.

This OFCN course is designed to introduce Tier 2 and 3 personnel to the service provider network operations environment, including process orientation, and management tools and methods. The course also enables you to practice the primary job roles and tasks.

Course Objectives

Upon completing this course, you will be able to:

  • Describe service provider NGN technology trends and their impact on operational environments
  • Describe the various NMS tools available to monitor networks and network devices
  • Implement incident (event) management procedures
  • Demonstrate fault management procedures
  • Describe the configuration management process
  • Demonstrate change management procedures
  • Identify performance management procedures
Course Outline

The course contains the following components:

Module 1: Operations Functions, Models, and Processes Review
Module 2: Cisco IOS XR Software Fundamentals
Module 3: Change Management Procedures
Module 4: Configuration Management Procedures
Module 5: IP NGN Troubleshooting Skills
Module 6: Performance Management on IP NGN Components

Further information

If you would like to know more about this course please contact us