Cisco Next Level

Course Objectives

After taking this course, you should be able to:

• Examine API and automation capabilities and concepts for Cisco Unified Communication Manager
• Examine API and automation capabilities and concepts for Cisco Unity Connection
• Examine API and automation capabilities and concepts for Cisco Finesse
• Examine Experience API (xAPI) and automation capabilities and concepts for Cisco Collaboration endpoints
• Examine API and automation capabilities and concepts for Cisco Webex Teams
• Examine API and automation capabilities and concepts for Cisco Webex Meetings

Prerequisites

Before taking this course, you should have the following knowledge and skills:

• Basic knowledge of Simple Object Access Protocol (SOAP) and REST APIs

• Basic programming and scripting skills in Python

• Intermediate knowledge in managing and configuring three or more of the following Cisco Collaboration offerings:

  • Cisco Unified Communications Manager

  • Cisco IP Phones

  • Cisco Finesse

  • Cisco Webex Devices (Collaboration and Video Endpoints)

  • Cisco Webex Teams

The following Cisco courses can help you gain the knowledge you need to prepare for this course:

• Implementing and Administering Cisco Solutions (CCNA®)

• Introducing Automation for Cisco Solutions (CSAU)

• Implementing and Operating Cisco Collaboration Core Technologies (CLCOR)

• Understanding Cisco Collaboration Foundations (CLFNDU)

• Programming Use Cases for Cisco Digital Network Architecture (DNAPUC)

• Introducing Cisco Network Programmability (NPICNP)

Course Outline

• Automating Cisco Unified Communications Manager
• Automating Cisco Unity Connection
• Automating Cisco Finesse
• Examining Cisco Collaboration Endpoint Automation
• Examining Cisco Cloud Collaboration Automation
• Examining Cisco Conferencing Automation

Lab Outline

• Configure the Initial Collaboration Lab Environment
• Verify Phone Details
• Configure Phone Line Label
• Configure User Pin
• Configure System Forward No Answer Timer
• Configure Route Plan Report
• Deploy Basic SQL Query
• Deploy Advanced SQL Query
• Configure an Alternate Extension in Cisco Unity Connection
• Configure Voicemail Pin
• Verify Agent Settings
• Deploy Gadget
• Deploy Modify Call Via Video Codec
• Configure System Name and Branding
• Deploy and Monitor Video Call
• Configure Custom Control Panel
• Deploy Macro
• Verify Cisco Webex Organization and License Information
• Configure New Cisco Webex Teams Room
• Deploy Interactive Bot
• Deploy Widget
• Configure Cisco Webex Meetings User
• Configure and Record Cisco Webex Meeting
• Verify System Status
• Configure Host Access on Cisco Meeting Server Spaces