ONTAP Troubleshooting

United Arab Emirates:
USD 3,235.00 excl. VAT

Duration: 4 Days

Who should attend:

NetApp and partner Professional Services engineers who are responsible for system installation

An individual course planning is possible for this kind of course. If you would like to know more about this course please either call us on +971 4 42 89 440 or send an email to
  • A working knowledge of ONTAP software and NAS and SAN protocols 
  • ONTAP Cluster Administration
Course Content

In this course you increase your proficiency as a NetApp ONTAP software engineer by learning how to troubleshoot ONTAP environments. Specifically, you learn how to troubleshoot the management component, scale-out networking, NAS protocols (NFS and SMB), and SAN protocols (iSCSI). From lectures, demonstrations, and active exercises, you learn how to isolate issues, verify configurations, view logs, view trace messages, and use event management system messages for troubleshooting

Course Objectives

By the end of this course, you should be able to:

  • Describe the different software components in the ONTAP architecture 
  • Describe the methodologies for troubleshooting management component applications, networks, and protocols 
  • Use troubleshooting workflows to identify failure symptoms, determine potential causes, and resolve issues 
  • Use debugging commands, logs, and tools to identify , isolate, and fix complex technical issues that involve different core components 
  • Check the health of a cluster and summarize the results 
  • Identify issues with the management component 
  • Use administrative commands to verify the configuration of NFS, SMB, and iSCSI 
  • Use the troubleshooting methodology for NFS, SMB, and iSCSI to define and isolate issues 
  • Locate logs for the management component, network, NFS, SMB, and iSCSI protocols 
  • Collect data for support cases
Further information

If you would like to know more about this course please contact us