Cisco Power Workshop

This course is part of the following Certifications:

• Cisco Certified Voice Professional (CCVP)

• Working knowledge of fundamental terms and concepts of computer networking to include LANs, WANs, and IP switching and routing.
• Basic internetworking skills taught in Interconnecting Cisco Network Devices (ICND), or equivalent knowledge.
• Ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP.
• Knowledge of traditional public switched telephone network (PSTN) operations and technologies.

CCVP Power Workshop provides an understanding of converged voice and data networks and also the knowledge and skills required to implement IP Telephony solutions via integrating Call Agents, gateways and gatekeepers into an enterprise VoIP network. The course includes lab activities in which you will configure Cisco Unified Communications Manager, switches, H.323, and Media Gateway Control Protocol (MGCP) gateways in both single site and multisite environment.  It also includes the use of a Cisco Unified Border Element, and configuration of Survivable Remote Site Telephony (SRST), different mobility features and voice security. You will apply a dialplan for a multisite environment; configure survivability for remote sites during WAN failure. You will also enable Call Admission Control (CAC) and automated alternate routing (AAR), a feature that allows rerouting of calls over the public switched telephone network in case of available bandwidth. The course also provides in-depth knowledge of IP QoS requirements, and the implementation of IP QoS on Cisco IOS switch and router platforms. You will also learn troubleshooting methodology, tools and fixes at the integrated system / solution level.CI-QOS

After completing this course, the learner will be able to meet these overall objectives:

• Describe VoIP, components of a VoIP network, VoIP protocols, and special requirements for VoIP calls, basic signaling protocols, dial plan components and voice Codecs.
• Configure gateway interconnections to support VoIP and PSTN calls.
• Describe gatekeeper functions, protocols, and operation and implement an H.323 gatekeeper to provide dial plan resolution and call admission control.
• Implement a Cisco Unified Border Element gateway to connect to an Internet Telephony Service Provider.
• Describe Cisco Unified Communications Manager including its functions, architecture, deployment and redundancy options, and how to install or upgrade.
• Perform Cisco Unified Communications Manager platform and general administration, initial configuration, and user management.
• Configure Cisco Unified Communications Manager media resources, features and voice mail integration.
• Implement call processing resiliency in remote sites using SRST, MGCP fallback, and Cisco Unified Communications Manager Express in SRST mode.
• Implement call admission control to prevent oversubscription of the IP WAN.
• Identify and describe different models used for ensuring QoS in a network and explain key IP QoS mechanisms used to implement the models
• Use Cisco QoS queuing mechanisms to manage network congestion, congestion avoidance mechanisms, traffic policing and traffic shaping mechanisms, and Cisco link efficiency mechanisms to improve the bandwidth efficiency of the link.

• Introducing Voice over IP
• Configuring Voice Ports
• Implementing VoIP Gateways
• Implementing Dial Plans on Voice Gateways
• Implementing H.323 Gatekeepers
• Connecting to an ITSP
• Getting Started with Cisco Unified Communications Manager
• Administering Cisco Unified Communications Manager.
• Enabling Single-Site On-Net Calling
• Enabling Single-Site Off-Net Calling
• Implementing Media Resources, Features and Applications.
• Implementing Multisite Deployments
• Implementing Centralized Call Processing Redundancy
• Implementing Bandwidth Management and Call Admission Control
• Implementing Features and Applications for Multisite Deployments
• Fixing Problems
• Services, Resources and Tools for Troubleshooting
• Introduction to IP QoS
• Classification and Marking
• Congestion Management
• Congestion Avoidance
• Traffic Policing and Shaping
• Link Efficiency Mechanisms