Cisco Unified Communications

• Working knowledge of Microsoft Windows 2000
• Working knowledge of the Microsoft Exchange

The AUM v8.0 ILT course is designed to produce administrators of the Cisco Unity product who will be able to perform system setup and customization; add, delete, and modify subscribers; and monitor and maintain the Cisco Unity system.

The Learner will be able to:

• Identify the components of the Cisco Unity system, describe their standard and optional features, and explain how they integrate into a unified messaging system
• Configure a Cisco Unity system using acknowledged best practices and manage a Cisco Unity subscriber account using the Cisco Unity Administration tool.
• Choose the correct subscriber type and add the individual subscriber using best practices for setting account policy, class of service, and subscriber templates.
• Choose the correct subscriber type and add the individual subscriber using best practices for setting account policy, class of service, and subscriber templates.
• Monitor and maintain a Cisco Unity system using available tools and reporting capabilities.
  

The course contains these components:

• Course Introduction
• Module 1: Cisco Unified Messaging Overview
• Module 2: Cisco Unified Messaging General Setup
• Module 3: Cisco Unified Messaging Subscriber Configuration
• Module 4: Cisco Unified System Monitoring and Maintenance
• Lab Guide