NA- SSR
NA- SSR
NetApp Partner Only Course
Storage System Recovery Troubleshooting
Price:
Duration:
USD 2,426 excl. VAT
3 Days
Who Should Attend
• Administrator, engineer, architect, operator
• Sales, customer success manager, solutions engineer (SE), architect, support engineer, implementation engineer, professional services
Prerequisites
• ONTAP Software and Configuration Troubleshooting and Analysis
• ONTAP Software and Configuration Troubleshooting and Analysis
Course Content
The Storage System Recovery and Troubleshooting class is focused on advanced and in-depth topics regarding offline storage systems. Where previous classes in the new hire OnRamp program covered ONTAP diagnostic commands; this class covers what the commands are doing in the background.
This deeper understanding will enable TSEs to form action plans based on feedback from the offline system, rather than following a pre-written template. The class is intended to provide to students the knowledge to resolve the majority of unavailable systems without escalation
Course Objectives
• Explain the ONTAP boot process and common boot issues
• Describe the features of the special boot menu
• Demonstrate the steps required to perform an ONTAP upgrade and reversion
• Explain how to diagnose storage controller problems
• Describe how to upload core files
• Explain the volume recovery process
• Discuss disk and shelf errors
